All right.
Are you getting our phone already?
So we don't get the ding
here on our podcast.
Here you are, Stephania.
Behind the scenes
keeping us all really in here.
Yeah. Oh we are.
Well yeah I think I think they are.
Always good to. See.
I think, you have to talk about
what's good today.
I think what's good
here. Shoot. Oh. Thank you.
You like shoot like these gunboats.
They can, like, size 14.
Hey, what's good with Jonah?
Joyce is sponsored
by woodwinds Wedding and Special Events
venue in Branford, Connecticut.
And Silvio's award winning Italian sauces,
which you can buy anytime online
at silvio's.
Sauces.com.
That's silvio's sauces.com.
Hey, it's so good to have you along again.
Another episode of What's Good
with John and Joyce, brought to you
by our good friends over at Woodwinds.
And Tony, we love you over there.
Thank you for being our first sponsor
of many sponsors.
We hope to get along the way.
Absolutely, and is source choice.
You could talk about his sauce.
All day long.
I could eat it all day long too.
When I do, that sauce is great
not only on pasta, but I put it into soups
to give it an extra zing, right? Yeah,
that's really good.
How could people get the sauce
with one of the.
Online, silvio's sauces? Dot com.
Sounds good, sounds good.
So without further ado, I've been really
looking forward to this podcast.
Is this what else is good today?
Yeah, this is really good.
This is.
Really good. But,
this gentleman is amazing.
I had a chance to meet him through
you recently, and he, he's,
very successful businessman.
But he also, is going to be talking,
I think, in a future episode
about something else
that, I think appeals to virtually
everybody on planet Earth.
I mean, even in the universe,
even the Klingons, you know, like,
I'm sure the Borg and the Romulans.
But, we have a special guest.
And, Joyce,
I'm going to let you introduce him
because you've been working with him
for about, what, 17?
How long has it been, Rob?
That's been a. While. It's been a.
While.
It's been a while.
Sir Robert Graham,
you own digital factory?
Digital traffic. Fudge.
I always mess that up.
I want to say that right.
And he happens to be in Connecticut.
But you work with people nationwide.
I have clients all over the United States.
Right.
So you've I first worked with you
on websites and then social media, social.
Media.
Because a
lot of people need your help with that
and have no idea what they're doing.
Correct. Really.
And they shouldn't.
Some people are really busy
tending to their business.
They don't have time to be posting and
knowing exactly how to reach that audience
and getting them traffic
to their website equals more business.
Correct? So when did you first start?
Where are you on the cutting edge of this,
social media end?
Well, I started doing, internet
marketing 21 years ago.
And so we've been doing it all along.
And then social media wasn't
even a thing at that point.
And then it kind of took off
and we kind of embraced it.
We still have clients
that are in excess of 19,
20 years that we've been doing
like, online marketing for them.
So there's. A lot about, you know, we've.
We've company websites for them.
We you know,
I have a lot of people that now
they've kind of friends since I've been
talking to for 20 years. Yes.
It's something I love doing.
I love the social media aspect.
I love the numbers aspect because it's
about getting people to go to your site.
Right? Getting leads for people.
We've gotten very good at,
small businesses
like we are not that expensive
compared to a lot of other companies.
No, you're not at all.
In reality,
I think we get more results. Yes.
You know what I like?
I like that you get invested
in the businesses much as the owner.
You get great satisfaction
when you see those numbers going up.
Yeah.
I love hearing stories about like,
oh, we've you know, we've gotten leads,
we're getting clients.
I mean, there's, I took on a recent client
that was
kind of getting to the point
of maybe having to close.
They had not gotten anything
for two months.
They were behind on their bills.
They know what to do.
And we kind of just did
a whole internet package for them.
And it turned around in
probably less than 2 or 3 weeks.
So they started getting leads
and started closing clients.
And they're kind of off to the races now.
Like it was right.
It was it.
I like doing it.
I like I like the helping people out,
helping them market their business.
Kind of turning around that they thought
they were going to go out of business
at the time and, and, you know, flash
forward 30 days later, they're
they're back to where they normally were.
What a wonderful feeling it is.
And I could tell that you really derive
that satisfaction of seeing somebody
that's having a difficult time
saying, Rob would be great,
and you've been able to do it
with that one client, but so many others.
But what really struck me was the fact
that so many people have stuck with you
for the past 17, 18, 19, 20 years.
You're not going anywhere
because you're invested in them.
You become friends with them,
and it's all about the relationship.
Correct? That's the key. Correct.
A lot of people
I talk to weekly, so it's like, you know,
we have a kind of a weekly small
15 minute conference call to kind of set
the agenda on what's going on.
Some clients let me have free reign
and let me kind of they trust me.
Now, after all these years,
I don't have to get anything approved.
They just kind of do their posting
for them,
optimize their business,
do their websites, do their blogs.
Because they're running their business,
they don't really have time to write,
do all social media and, and,
you know, make a blog
or so that's where we come in and we
and we help them out with it.
I love that too, Joyce.
You and I have talked about it.
I like to find the best people
and let them run,
you know,
put the best people in the best spots.
We're too busy doing what we're doing.
You're great at this.
You do it. Leave your ego at the door.
Go out there, run your business,
put the best people in the best spots.
And that apparently happens
with you, Robert.
And what you're doing.
Yeah, we.
It's I it's something
I really, really enjoy because
I get to meet so many people I like.
The busier the better.
I like meeting people,
like going to meetings.
I like doing zoom calls with the clients
and finding out what's working,
what's not, because it's in the beginning.
It's kind of like you're
I always say it's like,
if you ever watch a show Deadliest
Catch, where? Oh, yes.
Well, you're kind of throwing pots over.
You don't know what you're going to get.
So we in the beginning, we'll
do some things to figure out
what's going to work for them.
It usually takes a week or two,
and then we kind of hone in on what's
really converting and what's helping
your business, what's driving sales.
And you know, how they're getting calls
or people walking in.
I'm seeing your stuff.
The biggest compliment
I hear all the time is when people say,
I see your stuff all over the place
when they tell the client, like,
you're all over the place,
you're on YouTube, you're on Instagram,
you're here.
I just see your stuff all over the place.
And I see that a lot
with some of my competitors.
They concentrate on one area, maybe it's
Instagram or Facebook, but you don't.
They don't take their clients to TikTok,
or I like to go all in
and have them just all over the place.
Yeah, you do that so well.
You know,
the one story that I have is that
I was working for a company,
the Graduate Institute
in Connecticut, helping them out
a little bit with their marketing.
And I noticed that the person
that they had doing their social media,
first of all, it was
he was charging $4,000 a month.
I remember I.
Remember a month
and they weren't getting their results.
And someone there brought him in.
So I kind of was treading lightly on this.
And then I said, you know,
I'd like you to meet someone.
Robert Graham.
He's a great guy.
He knows what he's doing.
And I don't think you're going
to have to sign a contract with him.
I don't think you're going to have to be
paying for thousand dollars a month
and not seeing the results,
and you've came in
there are so impressed with you.
And wasn't it?
It was like weeks later when he walked in
to a meeting, the president and the vice
president of this, of this graduate
institute stood up and applauded him.
And applauded him because you were
sending weekly reports they were seeing.
Exactly. And you would say to them,
you know what?
Instead of like
putting your money into here,
explain that a little bit
about the wording about a lot of it.
Like I remember that one
because that happens a lot.
Right?
I'll take over an account
that they're spending thousands of dollars
in advertising and, they're not getting
any results and they keep dumping money.
This is something that happens
probably once a month to me.
I go in and I consult,
and I can look at the numbers and tell
that they're just basically taking
money and throwing it away.
And I
think I cut their budget down by 75%.
Oh, gosh. Yes. You take.
You did. And just position
things differently.
Yeah. So they got results.
And I see that I, I, I had one
client come to me.
They were spending $10,000 a month
and getting next to nothing.
And I kind of a lot of companies
will not be transparent on their pricing.
So they'll say like
oh we're putting money into paid ads.
You're paying me $10,000.
They're not telling them
how much that money
is going to pay the ads,
and how much money is going to
the digital marketing company.
I've seen companies
because I have a piece of software.
I can tell how much they're spending.
So I have seen people get charged $10,000
and they're only spending $1,000
on that on actual ads,
and they're taking the other $9,000
for quote unquote, management fee.
Right.
And that happens more often than I can.
I can say,
and I really dive into the numbers,
I take a look at the budgets,
I figure out where
all the traffic's coming from,
and then I usually mix it up, like,
can I change and 99% of the time
they're going to spend less money
and get actual, actual real results,
because I'm actually
tailoring a campaign to them.
I mean, people are in business
to make money, correct? Right.
And it's tough enough in this landscape
to go out there and make money
and you're helping them.
It's nice to know
that somebody is on their side
and say, listen,
you've been spending X amount of money.
You don't need to do that.
Here's what we need to do so
you can put some more money in your pocket
and invest
or take care of your family or whomever.
Yeah,
I find a lot of people get taken advantage
of, specially because digital marketing
is for some people, they don't know it.
And and somebody comes in and says, hey,
I can do this.
And I think a lot of companies
take advantage of people
because I've seen it multiple times.
Yeah.
Where they're there's getting charged
ridiculous results and nobody's
calling them and asking them,
are you getting something right?
I've seen, you know, I do weekly reports
like you've mentioned, like,
so all my clients
every week get a report of what's going
on, where the traffic's coming from.
Because they can see where
if the phone calls are coming through,
if they're using your cell phone.
Correct.
If they're using their cell phones. Yeah.
I'm talking business, like cell phones.
A lot of times
I'll see, like a, you know, they'll,
they'll be paying this money
and then I go have
did they ever talk to you?
They ever call you and say, hey,
you know what's going on?
What's working now?
Nobody ever talks to me.
And, and that's where I think
our big differences.
I'm very personable.
I feel I like engaging with the clients.
Yeah, because you can zoom
if they're in California.
Oh, yeah. We have.
I have multiple clients in California.
That's my wife's excuse for moving.
But it's it's the numbers
part is, if you can actually see, like,
all this stuff is tracked.
Now, when you do online advertising,
there's hard
core numbers for all these things.
And I've seen clients
not get numbers for years.
Like, I go when I ask, hey, do you,
do they send you a report?
Like what's going on with your
with your actual advertising?
They they look at me like I have seven
heads, like they've never sent me numbers.
How are you supposed
to track your business?
I mean, so many people that I think
a lot of the mentality
is rode up against the wall.
See what sticks?
Correct.
And it's just not a way, like you
said, you're throwing away money.
That they're throwing away money
because they don't they don't interface.
They don't call the client and say like,
okay, we've been doing this for two weeks.
Are you getting something?
And now they'll say, yes or no or, or,
I always tell a client
that if you start getting calls,
make sure you ask them, like,
where did you see. No.
Because then, you know, like,
if you start getting all these calls
and say, hey, I saw you on YouTube, like,
I see your commercials on YouTube,
or I saw your podcast on YouTube
or I saw whatever on YouTube, then
we know that we can allocate money to,
you know, YouTube or social media.
Yeah. When somebody calls me for any
of my businesses, the first thing I see.
How do you hear about us? Right. Well,
first thing.
Yeah, I mean, that doesn't cost anything.
Ask them.
How do you hear about it? Yeah, it's
kind of amazing now.
Like a small business, like,
we have, like, starter packages
that are like 300 bucks
and we call the month for the month,
and we exceed.
1000 bucks a month.
Yeah,
we exceed most companies like I've seen.
I've walked in and somebody goes,
because I compete against
a lot of companies and they say, okay,
here's what they're going to do
for a thousand bucks,
and they're doing a half
the things that I would do,
or even one third
the things that I'm going to do for them,
because I usually put together a package
where I'm doing search engine
optimization, I'm doing social media, I'm
doing a little bit of paid ads for them.
Now you can actually start
getting your companies listed on.
I like each of the individual
AI platforms are starting to get to people
go there and search like,
what's the best restaurant in Brantford
or what's the best?
Right?
So when you say AI, you're referring
to like Google searches or.
I'm referring to like,
like ChatGPT or Google Gemini,
you actually have to kind of go out
and kind of register
your company with them now
because people are interfacing
with those as actual, search. Engines.
And do you register the company?
Yeah, I take care of all that. Okay.
And, you know, first, you know, when it
first came out, I experimented on myself.
So I experimented on myself,
and, and, call started coming in.
And not only that, like in our local area,
like, my office, like, is
people usually don't show up in person.
So I started getting people
knocking on our door.
So I know once, you know,
then I'm immediately I know it's working.
And that was like first week when I got
in there and registering my company.
All the different I's like even my
I have a business partner, Dave, like,
who's amazing.
And Dave.
Who does a lot of the tactical stuff.
But he was like, he turned to me
after like two days in a row
where people were knocking our door, like,
cause it never happens.
He's like, did you do something?
And I'm like, yeah, yeah, yeah, yeah.
And that's part of a two part of it.
It's the numbers.
But there's also kind of an art to it, a
feeling of, you know, something's working.
And usually I can look at the numbers
and see it,
but that was one of the examples
from myself.
And I started rolling it out to my clients
because it's like this act,
this 100% works
because I've already tried it.
Right.
And,
I always attempt stuff on my own company
first to make sure it works,
because I don't want to go out and sell
something that doesn't look like.
So you're the guinea pig.
You're right. I'm the guinea pig.
So that's how it should be.
Yeah.
I want to see actually work in person.
Because to be honest,
there's things I've tried,
you know, in my own company that nothing
like sometimes you get the next biggest,
oh, this is the greatest thing. Like,
you guys are going to see leads.
So then I'll go out and experiment
on my own company and I'll sit and wait.
And you say people
from going through those minefields.
Correct.
Because there's a lot you go online right
now, there's a lot of companies
promising the world and more and
and a lot of it is very scammy, gimmicky.
A lot of it just flat out doesn't work.
Your, I'll walk into a company
and see them getting charged.
Sometimes it could be as low
as 100 bucks or something.
I said, oh,
this guy said this was going to do this,
and we've been paying
for it for three years.
Yeah, that's not doing anything right.
And the trust factor is down.
Nowadays, people have a hard time
trusting the first reaction
when they see something.
I'm not sure they have their back up.
And that's where you come in.
I'm sure you encounter
some of that, correct?
Yeah, I always do like,
but some people are even very trustworthy
and will sign things with people.
I don't do a contract.
My thing is, if the results
aren't happening, you can tell.
I love that.
You can tell me to kick the can.
And I like that.
I like that it's like they can get out
whenever they want.
They don't feel pressure. Correct.
Because I get involved in a lot of those
where somebody is like,
hey, we're eight months in this contract,
we still got to spend $40,000
with this company.
And I hand them going,
they're not doing anything, you know? Hey.
Yeah, right.
And the look on their face is like,
you mean we've been.
Yeah.
You've been kind of just throwing money
away, like.
And sometimes you can even do,
searches on some of these companies
and there'll be a litany of complaints.
Complaints? Yeah, that, hey,
I'm spending all this money.
A lot of them are like
nationwide companies
that actually have a name like that
you would recognize.
And, sales Guy might tell them
they're going to give them the world
and we're going to do all this stuff.
And, nothing happens.
Another thing I see is
a lot of stuff is outsourced, like myself
or Dave do all the work.
So if it's a blog or if it's a,
search engine optimization
or social media, I'm doing that.
I'm not outsourcing.
There's not somebody overseas doing it.
I don't have an intern doing it.
I'm specifically doing it myself.
Now, how has AI in chat changed
everything you do?
It's making it easier on my part,
because,
it's it's
great on AI because a client can tell me.
I always tell them now is I can call them
and say, like, hey, I need something.
You know,
we're gonna do an advertising for you.
Just give me bullet points.
And between using AI, I can write the ad,
and then I go in and double
check it and kind of re spin it,
and I send it over to them, but I can,
I can my turnaround is a lot faster.
Yeah.
I can, give them multiple
versions of an ad, that they can look at
and tell them, okay, this is what
you should do and even some respects.
Now I have clients that sometimes,
you know, if they can't give me a photo
of something that's generic enough,
I can actually generate a photo
that's no licensing
because it's it's so unique photo.
I have to worry about stock images
and I can generate them a photo for their,
for their ads.
I love technology
when it's used the right way, don't you?
Oh, and yes, when you say you know
it could because I know if people
use images that they haven't paid for,
they can get in trouble with that.
Does I help with that?
Well, part of it is now is like companies
there are companies out there like,
you know, it was back,
you go back, you know, and a long time ago
people would just go on the internet
and grab an image. Right?
Yeah, I can, I can do this.
Yeah.
I've been involved in a lot of,
in a, in a consulting capacity
where somebody has brought me
in, like a lawyer has brought me in
and said, hey, like, we got this letter,
like we were doing blogs.
And all these years we've been using,
we just go on the internet and Google
a photo of, you know, a cup of coffee
or Google photo of a tree or,
and there are now companies out there
that are there kind of law firms that hire
the clients, hire them to go out and sue
other companies that have
taken their photo?
That happened to a group of doctors
that know
they had to spend thousands of dollars.
Getty Images Correct, because now
you have to actually either pay for
there's usually a it's usually anywhere
from 300 to $1000 an image.
And if
you've really just gone on the internet
and just pulled photos down the,
they have the AI now or with search
with the new technology,
a company can go see who's
using their photo on the internet
in ten minutes and be able to then
find out who who this company is and
and generate a letter and send it to them.
So I have I have gotten over the years,
probably about once every 3 or 4 months
I get involved and lawyer friend of mine
calls and says, hey, I got another one.
Like, what is the procedure?
Like, sometimes you can kind of apologize
and pay a minimal fee.
Yeah.
If you fight it, it's not going.
To ask for forgiveness. Yeah, yeah.
If you're going to fight it,
it's not going to go well.
So does that only happen for people
who are using the photo to make money
rather than someone putting out a quote?
No, it doesn't make a difference.
It doesn't make it doesn't.
You can have a blog that you're
not making money on, and you use a photo
that's that you pull down
like you're using that photo.
Someone check to see first.
Can they put that photo into ChatGPT?
Thank. You.
Sometimes there's a thing called
AI where you can put the photo in
and show me everywhere that this photo
is, Google image Search will also do that.
There's like a Google image search.
You can actually upload the photo and say,
where else is this photo?
Okay.
And it'll go out
and it will search, everywhere.
This photo is. Yeah.
Because we want to protect people
from that happening.
Like to take up the radio station
to, you know, do our voice.
They let us know what we can use,
what we can.
I mean, the
the folks in HR and everybody up
there are very,
very picky about what you can take
and what you can't.
Yeah.
So we have to be very careful about what
we post, what videos we grab and pictures
when we do our blogs. Well, but I ha.
Yeah, 20 years ago was the Wild West
and you can
everybody was just doing
whatever they want.
But you know, now there's rules
and regulations you have to follow.
And I see that, there's a lot of,
you know, I, we manage a lot of websites.
So I see a lot of contact forms come in.
And one of the big things is a contact
form stating like it's it's a form letter.
It's like, hey, your website's not doing
well, I can tell, we're going.
To go with one of your clients in the back
home. Maybe calling her. No.
And you can tell your call.
We can tell you not.
You're not doing well.
And, we can we can optimize your
your stuff a lot better.
In the search engine world,
there's there's there's something called,
black hat search
engine optimization and white hat.
So white hat means good.
I'm following all the rules.
That's what we do.
It's like in the Western movies.
It's like good black hat, bad.
And there's there's there's black
hat optimization where there's tricks
that I can do quickly
to get a website to skyrocket.
But it only last a week
because they're following some kind
of, you know, loophole that's
that will eventually get closed down.
You want long. Term.
You want long
term. It'll do damage to your brand.
It'll do damage to your site.
Like, especially e-commerce companies.
They want to rank fast.
They want to start making sales.
It's really important
to, do it the right way.
Why? There's so many things
business owners need to know about that.
Yeah, well, that's where I come in.
That's where you come in.
I know, I know, but, you know,
some people are under the misconception
that they already paid
6000, $7,000 to have a website built,
and then they want you to come on,
but then they're afraid
they have to pay that much all over again.
But that's really not the case.
What what I saw.
Yeah, I was you know,
because I, I get involved a lot of times
and I always say like,
okay, if your budget's this,
then because we do inexpensive websites
too, I don't think they need to be like
six, seven, eight, nine, $10,000.
Right?
I guess there's exceptions.
If you're programing some kind of custom
thing that's not there.
Yeah.
But there's a lot of, ways
to start an e-commerce store.
You can have an e-commerce store
if you have already have the product,
and you have the pictures
and you have the description,
you can write on an ecommerce store
in like a week or two.
And then you I always say you spend,
then you spend your money really
getting traffic to it.
Because some people think,
I have my website, I'm ready to go.
Like, you know, when the sales come.
Yeah, yeah, sure. Now that was true.
You know, in the beginning of the internet
when people would pop up like,
I have a client that he would,
he was selling a product,
he was the only person doing it.
And so in the late
90s, early 2000, he was making
really good money.
And by the time he got to me,
he wasn't doing anything.
He had a site up I go, hey, did you do
are you doing email marketing?
No, he had 60,000 email addresses.
All the client people
that are ordered from him.
Are you doing
pay per click? No social media?
No. Like.
And he was kind of living off the.
I say wait.
First. Yeah.
But now other people
have gotten the marketing.
Now the same products
he sells are on Amazon.
You really do have to change
with the times, correct?
You have to be progressive.
You really do. Correct in my field.
Like I have to keep up to date
on all the new things and all the new
and be able to sort out what's legit
and what's not legit.
Right?
You know, the, the AI stuff is something
that's come around in the last two years
that it's kind of changing the game
for a lot of companies.
And how they get found on the web really.
Have to stay on top of that.
You really have to stay on top of that.
Any negatives about the AI?
Yeah.
If you if you use AI
and you're not paying attention, like so
you're saying I'm going to write a blog or
I'm going to write my social media post,
or I'm going to write my website content
and you just go, camera.
I could do this really quick.
I'm going to put up on my site.
You have to really read it. It's right.
95% of the time
it's actually getting worse
because now it's it
trains on its own stuff.
So if it was wrong before it wrote
something, it'll be wrong again if.
You don't correct it. Correct.
And I caught something today
where I was generating something
for somebody and it pulled a company name
that's not their company and just.
Wow, you really have to. Read it. It's
going out to the internet.
It's it's looking at the entire internet
and it's taking things
from the internet doing.
And you see so much stuff
when you're scrolling
Facebook, Instagram right now
that looks real.
And it's. Not it's not.
Like, you know,
talk about somebody doing a concert
or somebody doing this
or that or somebody did this
or somebody died.
And it's like all fake.
Yeah. But I. So real.
I can generate a, a person,
a video of a person talking.
That person does not exist. Right.
And they're not real.
And and and you can generate
like oh like I saw one
that I thought was real
and today it was a cat with an alligator.
Right. Yeah.
And at the end the the the
the the alligator gets up in waves,
you know, like, but it looks on the first
few seconds of this, this looks legit.
These people are brilliant, I really are.
Listen, I just saw something
that I thought was real,
and then I read the comment
and the first comment said,
how come he's got three legs, right?
And it was like, oh yeah, I looked down.
It's like,
oh my gosh, this isn't real time.
Who's recently? And they said,
how come he has six fingers?
Oh yeah. No that can't, you can't
I can't do hands really.
Well I it gets it's it's it's
gotten better.
But hands are usually to give away. Yeah.
On that stuff.
Yeah.
One thing I, you know,
because it's something
I'm actually working on like nothing
you have to be really on top of is
your, is your you have a every business
has a Google page
and you have to be on top of that.
Like you have to make sure that,
your phone number is correct.
Your your address is correct.
I've brought into people who go,
I don't know why our business dropped off.
I started questioning them
and answering questions.
And I go out and I go, here's all the
phone numbers that are on the internet.
And they go, that's not our number.
We changed our number.
Like, because somebody came in and said,
oh, I can do phone service for you for.
Yeah. And they never
and you can port the number over.
And some people just don't.
They just change the number,
but they don't tell Google
they need to change the number.
And the other thing you have to be on
top of with that is your is your reviews.
If you are. Yes.
Getting reviews, you should be actively
engaging with your with your clients.
Hey, can you give me a review?
And if you get a bad review,
you have to be able to manage it.
And I'm so big on that. Robert.
Yeah, I do that
all the time with the with the
with the DJ business,
you know, with wedding.
Why are they not Google and you want that
search engine optimization.
You want to show up at the top. Correct.
And the reviews.
Help and reviews are big deal
like both good and a bad one can really do
some damage, you know, especially
if you don't have a lot of reviews like,
a lot of times I brought into a company
that has five reviews
and they get one bad one.
Yeah. So now that all looks bad, right?
We will get hundreds and hundreds
and hundreds of reviews, right?
Because you have to remove
you have to remind people that even though
they had a great time to leave a review,
because sometimes people love
to write a review when they're unhappy.
Correct?
The whole thing is strike
while the iron is hot, too,
and somebody is really, really happy.
That's the time to ask them.
And they're more than happy to put their.
Yeah, we help them set up an out
and in an easy way to respond to reviews
and an easy way to get reviews.
Like, I can give you a link
that you can send right to the client.
Do all the work for them.
Like make it as easy as them
because like Joyce said, these people,
are you running a restaurant?
You're doing something.
You're running around 99% of the time
managing your place.
You don't have time to know,
but if you ignore those things,
it could be catastrophic for your company.
That's what I love about what you do,
because I'm running a business
and I want to focus on the creative,
I want to focus on the relationship,
and then I don't want to deal
with the analytics
and all the background
and getting all the rules out there
like you do, and somebody like you makes
what we do even better and slow.
And that's why somebody comes in handy.
And it really is
someone recommending someone.
So we're making everyone's life
easier. Call Rob.
I recommend
I recommend Rob, we. Recommend. Yeah.
I really I recommend myself.
You know. How to how do people you're in
touch with your. Message.
And what they want to use.
On my website,
digital traffic factory.com.
And we do nationwide
actually we do worldwide.
I have clients in us, you know, in
England and Europe and Australia,
like we've done stuff for,
timing's a little bit weird for zoom
calls, but yeah, sure, we can do that.
And we do. We handle.
I handle large businesses.
And but I love doing small businesses,
especially people who are really
challenged with their technology
and know what they're doing.
And I like I love people who are starting
companies like, I love helping them.
And that's like getting them going.
And they don't have to sign a contract.
No. And the other thing
is, if they already have a website
and maybe someone else is handling it,
you can easily take that over without it.
Correct.
If they if they're not happy with it,
I can transfer it over.
I also will still work with they're going
to stay with our website people.
Yeah. It's
not a game changer for me. Right.
And we do all like if you want it,
if you don't know how to do credit card
processing, if you wanted your website
to do forms or ask questions
or do polls like we do all of that.
So you're one size fits all.
One stop. Shopping. Yeah, we try.
I heard a rumor through the grapevine
that you're a big Disney guy, too,
and that's. So we want you to come back
for another episode.
I will. Do that. I will do.
And you do.
The one thing I could do,
the one thing I could talk
more about digital marketing is Disney.
Is Mr.
Disney, Mr. Disney. However,
thank you so much for being here.
I learned a lot
and we really appreciate you stopping by.
Thank you so much for watching.
What's good with John and Joyce
available on all streaming platforms.
Check it out.
Tell our friend about us. It's good news.
It's good news. You've landed
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And we really appreciate you
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thank you so much for tuning in.
Yeah. Thanks. Time.
Remember, everyone, take a deep breath.
Relax your shoulders all as well.
That's right.
All is well.
Till next time. Bye for now. Bye.